This is a functional prototype of a conversational banking AI — the kind we ship for commercial banks as 10–12 week engagements. Try it. Ask about balances, transfers, loans, or card issues.
A small demo. Here's what the production version does differently.
Claude/GPT-4 routes incoming queries to the right handler — balance lookup, transfer, loan, card block.
Vector database (Pinecone) with every product sheet, FAQ, policy, and procedure. Answers grounded in truth.
Secure API bridge to Temenos, Finacle, or custom core. AI can read and execute — within strict policy bounds.
15–20% of cases — complex, sensitive, or rare — route to a human agent with full context attached.
Albanian, English, Serbian, Turkish. Native-level fluency, not translated responses.
On-prem deployment available. No data leaves your environment. SOC 2 / ISO 27001 aligned.
Web, mobile app, WhatsApp, Viber, voice (phone). One AI, every channel.
P95 latency under 800ms for most queries. Feels instant.
Every conversation logged, categorized, trend-analyzed. You see what customers really want.
€35k–50k implementation. 10–12 weeks to production. Typical payback in 4–6 months.
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